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Welcome to our FAQ!

We are a small company, run from Sweden striving to give you the best natural food coloring with health benefits available on the market. (read more about us here)

If you cant find what you are searching below in our FAQ,
just shoot us an email at info@rawnice.com and we will personally help you get those questions answered.


Shipping Information:
We ship all orders within 1-3 working days and shipping time may vary depending on your geographic location.

- Sweden is almost always within 1 week after we email you about the order being shipped from our warehouse.
- International orders is regularly delivered within 1-2 weeks.

In the unlikely event of you not receiving your order within this time, please contact us at Info@rawnice.com and we will be happy to help you figure out when your order will be delivered.

Shipping Costs:
Sweden - 49 SEK
Europe - 99 SEK
World Wide - 119 SEK (All countries outside of Europe)

Tracking:
All our shipments are trackable and safe.

Use the link below to search for your shipment, by filling out the shipping number you get with your order confirmation.

Track your International order here -> https://en.trackitonline.ru/
For tracking in Sweden please use -> http://www.postnord.se/

Prices And Fees
All product prices are in (SEK) and includes 25% VAT.
For an updated currency check just click your link below to see the conversion from 1 SEK in USD or EUR

1 SEK IN USD
1 SEK IN EUR

Return Policy
RAWNICE maintains the following return policy for all of the consumables on this website.
Refunds are issued under the following circumstances:

  • Your package has not arrived after 6 weeks and the address for the order was correctly entered
  • You are not happy with the product and it has been returned to our warehouse (minus shipping)
  • Your package is returned to our warehouse as undeliverable
  • Your product is damaged

If you wish to return your product please send us an email at info@rawnice.com and we will help you sort out the shipping.

Refunds
We will refund the full amount of your purchase (minus shipping) you within 30 days according to our return policy (see above).

Did you not receive your order?
Make sure to double check your adress when placing an order so that it is correct and includes the street number.

If your package does not find its way over due to incorrect adress on the package, we will not pay for shipping it again. An additional shipping fee will be added for a second shipment.

We are not liable for any loss of goods made by our couriers but we do strive to have 100% customer satisfaction, so please get in touch with us at info@rawnice.com if you need our help with anything at all!

/Helene & Jesper