Most of the common questions we get have already been answered in our Frequently Asked Questions Database.
Do you offer free shipping?
Yup! We offer free shipping for orders +$80 USD. To know if your country is included in this, please check this list here
Do the powders have any taste?
All our powders have a neutral taste and can be used for all kinds of foods without ruining it. That has been our mission since we started Rawnice. Colorful superfoods with neutral taste.
Are there any additives, gluten, lactose, nuts, or any allergens in your products?
We make sure that you only get the good stuff, so we have all our powders processed in a facility that doesn’t process dairy, gluten, nuts or seafood. Our powders are 100% natural and they’re 100% VEGAN! Because we love all animals :)
Where do you ship from?
We ship your orders from Sweden! Most orders ship the same day if placed before 13.00 / 1PM (Central European Time). If an order is placed on a Friday afternoon after 13.00 / 1 PM or during the weekend, it will ship out Monday. If an order is placed during a holiday, it will ship out on the next working day.
What's your return policy?
Refunds are issued under the following circumstances:
- The address for the order was correctly entered, but your package has not arrived within 6 weeks of the shipment being sent from the warehouse.
- Your package is returned to our warehouse as undeliverable (but correct address was entered)
- Your product is damaged or faulty.
- You are not happy with the product and it has been returned to our warehouse (minus shipping)
If you wish to return your product please send us an email at email@example.com, and we will help you sort out the shipping.Are these products safe for my kids?
YES! Our products are 100% natural and suitable for all ages. Actually, kids love them!
What can I create with your products?
You my friend, can create almost ANYTHING with our superfood powders, and your mind is your only limit, which applies to everything in life. For more inspiration, please see some of our favorite recipes here.
See our full FAQ
Track your order
We are always here to help! If you have any questions, please send an email to firstname.lastname@example.org or use our chat.