Local taxes/vat might be added upon delivery for countries outside of the EU.
Check "Additional charges" below for more information about eventual additional costs.
We ship to all countries world wide. (except Chile, Russia and Mexico)
5 USD (60 USD+ order value = FREE SHIPPING)
USA, UK, Canada, Germany, Norway, Denmark, Italy & France:
15 USD (60 USD+ order value = FREE SHIPPING)
All other countries: (Rest of the world)
Most countries are delivered between 4-14 business days.
Shipping can be as long as 20 days if you are located far from Sweden.
Expected delivery time examples:
USA - 7-14 business days
Sweden - 3-5 business days
Canada - 7-14 business days
UK - 5 business days
Germany - 5 business days
Australia - 15 business days
All orders are packed in, and shipped from Sweden, and most orders ship within one business day.
If the order is placed on a friday afternoon, 12.00 or later (CET) or during a weekend it will ship out Monday.
In the unlikely event of you not receiving your order within this time please contact Customerservice@rawnice.com
We will be happy to help you figure out when your order will be delivered.
We offer secure and fast payments with PayPal and Credit card payments trough Stripe at checkout.
All charges are made in US Dollars (USD) at the most current exchange rates.
Our website is 100% verified and all transaction and customer info is securely encrypted with the latest technology.
Having problems getting your card payment accepted?
Email Customerservice@rawnice.com and we will help you make your payment.
Additional charges might be added on our International shipments
These additions are decided by your countries local customs office, and include charges such as clearance fees, customs duty, good and services tax (GST) and other taxes.
We (rawnice) have no control over these charges, and we always recommend that you contact your local post office/authorities/customs if you are unsure about what local fees might be added to your order.
IMPORTANT INFORMATION TO ALL NORWEGIAN CUSTOMERS:
Norway has a special and strict tax and import system since you would buy from an EU country (Sweden). This means that all purchases over 350 NOK will be taxed according to the import law.
The base cost for import is 331 NOK if the value of the purchase is over 350 NOK. So you will get taxed at least 331 NOK no matter the value of your order.
On top of that there is a 25% VAT (MVA) added to your order and a small cost for the toll handeling and care.
There is no way around these costs if your order value is above 350 NOK.
All orders under 350 NOK will go without added costs since its below the tax limit.
If you are from Norway and have any questions about these tax costs,
please email Customerservice@rawnice.com and we will work out the best solution for you!
RAWNICE maintains the following return policy for all of the consumables on this website.
Refunds are issued under the following circumstances:
- Your package has not arrived after 6 weeks and the address for the order was correctly entered
- You are not happy with the product and it has been returned to our warehouse (minus shipping)
- Your package is returned to our warehouse as undeliverable
- Your product is damaged
If you wish to return your product please send us an email at Customerservice@rawnice.com and we will help you sort out the shipping.
We will refund the full amount of your purchase (minus shipping) you within 30 days according to our return policy (see above).
Can't find the information you are searching in our FAQ?
Email email@example.com and we will help you get your questions answered!