PAYMENT & SHIPPING INFORMATION

If you can't find the information you are searching below in our FAQ, please shoot us an email at info@rawnice.com and we will personally help you get your questions answered.

FREE SHIPPING on all orders above 499 SEK / 60 USD / 50 EUR
All orders are packed and shipped from Sweden.

Standard Shipping Cost:
Sweden - 49 SEK
Europe - 10 EUR
Outside of Europe (world wide) - 14 USD


Delivery Time:
Most countries are delivered between 4-14 days.

Here are some examples:
Sweden - regularly delivered within 5 days.
UK - regularly delivered within 5 days.
Canada - regularly delivered within 14 days.
USA - regularly delivered within 14 days.
Australia - regularly delivered within 20 days.


All orders ship within one business day.
If the order is placed on a weekend it will ship out Monday.

In the unlikely event of you not receiving your order within this time, please contact us at Info@rawnice.com and we will be happy to help you figure out when your order will be delivered.

IMPORTANT NOTE:
Local taxes/vat might be added upon delivery, check "Additional charges" below for more information about eventual additional costs.

We offer secure and fast payments with PayPal and Credit card at checkout.
All charges are made in SEK (Swedish Krona) at the most current exchange rates.

Our website is 100% verified and all transaction and customer info is securely encrypted with the latest technology.

Having problems getting your card payment accepted?
Email us at Info@rawnice.com and we will help you find the cause of the probem!

Additional charges might be added on our International shipments

These additions are decided by your countries local customs office, and include charges such as clearance fees, customs duty, good and services tax (GST) and other taxes.

We (rawnice) have no control over these charges,but we always recommend that you contact your local post office/authorities/customs if you are unsure about what local fees might be added to your order.

IMPORTANT INFORMATION TO ALL NORWEGIAN CUSTOMERS:
Norway has a special and strict tax and import system since you would buy from an EU country (Sweden). This means that all purchases over 350 NOK will be taxed according to the import law.

The base cost for import is 331 NOK if the value of the purchase is over 350 NOK. So you will get taxed at least 331 NOK no matter the value of your order.

On top of that there is a 25% VAT (MVA) added to your order and a small cost for the toll handeling and care.

There is no way around these costs if your order value is above 350 NOK.
All orders under 350 NOK will go without added costs since its below the tax limit.

IIf you are from Norway and have any questions about these tax costs,
please send us an email to info@rawnice.com and we will work out the best solution for you!

All our shipments are trackable and safe.

Use the link below to search for your shipment, by filling out the shipping number you get with your order confirmation.

Track your International order here -> https://en.trackitonline.ru/
For tracking in Sweden please use -> http://www.postnord.se/

RAWNICE maintains the following return policy for all of the consumables on this website.
Refunds are issued under the following circumstances:

  • Your package has not arrived after 6 weeks and the address for the order was correctly entered
  • You are not happy with the product and it has been returned to our warehouse (minus shipping)
  • Your package is returned to our warehouse as undeliverable
  • Your product is damaged

If you wish to return your product please send us an email at info@rawnice.com and we will help you sort out the shipping.

We will refund the full amount of your purchase (minus shipping) you within 30 days according to our return policy (see above).

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